What is your jewellery made from?
Most of our jewellery is brass alloy and then either gold, silver, antique, black or rose gold plated. Our jewellery is of high quality and does not tarnish as long as it is well looked after.
How should we look after the jewellery?
We always recommend to keep our jewellery in the packaging we provide you with. Also please ensure you spray perfume and let it dry before wearing your jewels. Please also keep away from water and any other chemicals when applying makeup or hair products.
Is your jewellery nickel free?
We have a selected range (Swarovski items) which are classified as nickel free jewellery. Also anything which is rhodium (silver) plated with cubic zircon is categorised as nickel free.
Will the products look the same as the photos?
Please note colours may vary from photos. Also stone types may appear different in photos so please check description when browsing.
What do i do if a stone or drops come off?
Here at Avari we provide 1 year peace of mind against manufacturing defects, or if stones and drops come away from the product. We will not cover items that have been wilfully damaged or treated inappropriately. Please take care of your jewels in storage and use.
Do i need to book an appointment for a bridal consultation?
No you do not require an appointment. We do however suggest you come with plenty of time, this way one of our friendly style experts can help find your perfect look. We also recommend you bring your outfits (minimum your top/blouse), this will help us to advise you better and will enable you to hold your top up against you and try on different looks and get a feel for the whole look.